Welcome to the future of wireless charging with your new POQQ wireless charger! 

Getting Started

Plug the tray into any wall outlet to activate your wireless charger for the first time.

To charge your smartphone, gently slide your phone over the designated dots on the luxurious woven surface. Your device will seamlessly connect and begin charging-effortlessly elegant.

Your phone will automatically establish a connection with the charger.

Power Output

The POQQ charger is intelligent enough to adapt its power output to match the requirements of your device, providing a range from 5 to 15 Watts. You’ll know your device is charging when you see the battery indicator on your phone’s screen.

USB-C Connection

Located at the base of the charger is a versatile USB-C port that serves a dual purpose:

  1. Connect the supplied power cable to the USB-C port to charge the wireless charger’s internal power bank.
  2. The USB-C port can also be used to charge other devices, such as an iPad, using the power bank functionality.

POQQ Mobile App

For an enhanced user experience, download the POQQ app to monitor the status of your charging tray:

  • Orange: The charging zone is ready to be used.
  • Green: The device is actively charging.

The app will also notify you when the power bank’s battery falls below 10%, as indicated by the LED lighting up. The LED will turn off once capacity drops below 15%, signifying it is time for a recharge.

Safety and Care

Please note the POQQ wireless charger is designated for indoor use only and has a rating of IP30:

  • Keep the device away from water and moisture to avoid damage.
  • Do not expose the charger to extreme temperatures.
  • Clean the device with a soft, dry cloth when necessary.

Troubleshooting

If you encounter issues with your POQQ wireless charger, consult the troubleshooting section in the app or contact our customer support for assistance. Ensure no metals or magnets are on or near the charger, as these can interfere with charging.

Thank you for choosing Poqq for your wireless charging needs. Enjoy the simplicity of wireless charging with a trust that Poqq’s advanced technology will keep your devices powered and ready to go.